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Privacy Policy

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Last Updated: July 16, 2025

Welcome to HRA Coin. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and secure your data in connection with our services:

1. Who We Are

HRA Web 3 Services Ltd. is a licensed digital solutions provider headquartered in the UAE, committed to delivering borderless, secure, and efficient experiences across travel booking, payments, and financial services—powered by our native BEP‑20 utility token, HRA Coin.

2. What Data We Collect

We gather information to provide and enhance our services:

  • Personal Data: Name, email, phone, date of birth, nationality, address (especially for KYC verification).
  • Transaction Data: Wallet addresses, payment and booking history, staking and rewards data.
  • Device & Usage Info: IP address, browser type, operating system, access times—collected automatically for security and analytics.
  • KYC Documents: ID scans, proof of address.

3. How We Use Your Data

Your data powers our services responsibly:

  • Service Provisioning: User registration, booking flights, paying via HRA Wallet, staking, trading, and reward distribution.
  • Compliance & Security: KYC/AML checks, fraud prevention, and account protection.
  • Platform Improvement: Analytics, system performance, feature research.
  • Marketing: With your consent, we send updates, offers, and newsletters. You can opt out anytime.

4. Use of Cookies & Similar Technologies

We use cookies and similar tools to:

  • Enable core functionality (e.g. login, booking).
  • Analyze usage to improve site performance.
  • Customize your experience and provide relevant offers.

You can manage your cookie preferences in your browser or during your first visit.

5. How We Share Your Data

We only share your data when necessary and always securely:

  • With Service Providers: Partners aiding operations—e.g., KYC/Audit, payment processors, cloud hosting. All operate under strict confidentiality contracts.
  • Legal Compliance: In accordance with laws, or to respond to government/regulatory requests.
  • Business Transfers: Limited cases like acquisitions—on condition of preserving data protection standards.

6. Data Security Measures

We’re committed to safeguarding your data:

  • Encryption: All sensitive data is encrypted, both in transit and at rest.
  • Security Protocols: TLS for network security, regular penetration testing, strict access control, and internal security audits.
  • Compliance: Align with GDPR, CCPA, and major global privacy regulations.

7. Data Retention

We retain your data for as long as needed:

  • While your account is active.
  • As required for legal, tax, or regulatory obligations.
  • Based on business needs, after which unused data is securely deleted.

Retention periods may vary based on jurisdiction and specific legal requirements.

8. Your Privacy Rights

Depending on your location and applicable laws, you have rights to:

  • Access, update, or correct your personal data.
  • Request data download or deletion.
  • Restrict or object to our data processing.
  • Withdraw consent at any time.
  • Lodge a complaint with a supervisory authority.

To exercise any rights, contact info@hra-coin.com.

9. Minors (Under 18)

HRA Coin does not knowingly collect data from persons under 18. If you believe a minor has shared personal data, please notify us—such data will be promptly deleted.

10. Updates to This Policy

We may update this policy over time. Any changes will be posted here with an updated “Last Updated” date. Significant changes will be communicated via email or on our platform.

11. Contact Us

If you have any privacy questions or concerns, contact us at:

Your privacy and security are our top priorities. Thank you for trusting HRA Coin.